Submit Cancellation

You can cancel your order within 14 days of purchase without giving any reason. Fill in the form below and submit it — you will immediately receive a confirmation with the date and time to your email address.

Important note: When placing your order, you expressly agreed to the full execution of the service before the withdrawal period expired and confirmed that your right of withdrawal expires upon complete fulfilment of the contract. Since our services are set up and delivered automatically, your right of withdrawal has generally already expired. You may still submit a cancellation — we will review each case individually to determine whether a right of withdrawal still exists.

Alternatively, you can cancel by email at [email protected] or in writing to HetrixHosting, Yves Habelt, Gilcherweg 10b, 22393 Hamburg.